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barqonindustries.com

Privacy Policy

At Barqon Industries, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quotation, or contact us about our clothing manufacturing services.

Legal & Customer Information

Privacy Policy

At Barqon Industries, we respect your privacy. This policy explains how we collect, use and protect the personal and business information you share when you visit our website, request a quotation, place an order or contact our team.

01

Information We Collect

We collect the personal, business and project details you choose to share when you contact Barqon Industries, request a quotation, submit a manufacturing enquiry or place an order.

  • Name and company name
  • Email address
  • Phone or WhatsApp number
  • Country and shipping address
  • Billing details
  • Product requirements
  • Sizes and measurements
  • Fabric preferences
  • Logos, artwork and tech packs
  • Labels and packaging needs
02

How We Use Your Information

Your information helps us understand your requirements, communicate clearly and manage your custom apparel project from first enquiry to delivery.

  • Reply to enquiries
  • Prepare quotations
  • Develop samples
  • Process manufacturing orders
  • Coordinate production
  • Arrange worldwide shipping
  • Verify payments
  • Share order updates
  • Provide after-sale support
  • Keep business records
03

Custom Enquiries & Customer Support

You can reach Barqon Industries through our website enquiry form or by email. What you submit is used to assess your project and respond to you.

Details we may ask for

  • Product category or style
  • Required quantity
  • Target sizing
  • Fabric preference
  • Artwork or reference images
  • Printing or embroidery needs
  • Packaging requirements
  • Destination country
04

Designs, Tech Packs & Confidential Information

You may share proprietary material such as logos, sketches, artwork, tech packs, patterns, measurements, specifications, labels and packaging designs.

Barqon Industries uses this material only as needed for development, sampling, customization, production, quality control, packaging and order completion.

05

Payment Methods

Available payment options may vary by location, order value, project type, currency and manufacturing requirements.

  • Bank transfer
  • International wire transfer
  • Approved online payment gateways
  • Card payment where available
  • Other mutually agreed methods
Advance payment

Custom manufacturing projects may need an advance payment before sampling, material purchase or bulk production begins. Exact terms are confirmed in your quotation, proforma invoice or invoice.

06

Payment Security

Please pay only according to official payment instructions provided by Barqon Industries. If you receive unexpected or changed bank details, confirm them directly with our team before sending any payment.

Security notice

Barqon Industries will never ask for your online banking password or full card security credentials through a website enquiry form.

07

Shipping & Worldwide Delivery

Barqon Industries ships worldwide for brands, teams, retailers, wholesalers and distributors. The method depends on destination, shipment size, quantity and your requirements.

Shipping may be arranged through

  • International courier
  • Air cargo
  • Freight forwarding
  • Other suitable logistics services

Tracking or shipment details are normally shared after dispatch.

08

Production & Shipping Time

Production time

May include product development, sampling, approvals, fabric sourcing, pattern making, cutting, stitching, printing or embroidery, quality inspection, finishing and packaging.

Transit time

The time taken by the selected courier, cargo or freight service to deliver to your destination.

Delivery estimates

Estimated dates are not absolute guarantees. Customs clearance, carrier delays, weather, public holidays and other events outside our control may affect delivery.

09

Customs Duties & Import Charges

International shipments may attract customs duties, taxes, VAT, brokerage fees, clearance charges or other government charges in the destination country. Unless agreed otherwise in writing, these are the responsibility of the customer or importer.

10

After-Sale Support

Our relationship does not end at dispatch. Barqon Industries supports you with reasonable shipment, manufacturing and order-related questions.

  • Shipment tracking help
  • Delivery support
  • Order clarification
  • Manufacturing concern review
  • Repeat-order assistance
  • Specification review

If you believe there is a manufacturing concern, please contact us as soon as reasonably possible after receiving your order.

We may ask for

  • Order or invoice reference
  • Description of the concern
  • Quantity affected
  • Clear photos or videos
11

Custom-Manufactured Products

Barqon Industries manufactures custom apparel across these categories, made to your approved requirements:

Customization may include fabrics, measurements, colors, fits, branding, printing, embroidery, labels, trims and packaging. Any manufacturing concern is reviewed against the approved sample, artwork, specifications, quotation and tech pack.

12

Data Security & Information Sharing

We take reasonable steps to protect your information from unauthorized access, misuse, alteration or disclosure.

To complete an order, information may be shared with payment processors, couriers, freight forwarders, logistics partners, website hosting providers and manufacturing-related service partners.

We do not sell your data

Barqon Industries does not sell customer personal information to unrelated third parties.

13

Cookies, Retention & Policy Updates

Our website may use cookies or similar technologies to keep the site working, understand traffic and improve your experience.

We keep customer and business information for as long as reasonably necessary to manage orders, repeat production, accounting, support and legitimate business needs.

Barqon Industries may update this policy when our website, services, payment systems, shipping processes or practices change.

Questions About Your Order or Privacy?

Reach Barqon Industries for privacy questions, custom manufacturing enquiries, payment clarification, shipping help or after-sale support.

Contact Our Team